rajabandot l Privacy Policy
This page describes what we collect when you use rajabandot l and how we keep that data protected. We collect personal information to run your account, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and to comply with anti-money-laundering law. We use industry-standard encryption and access controls to safeguard your data.
Our privacy practices apply to all users of rajabandot l across supported jurisdictions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. We explain what data we collect, how we use it, who we share it with, and what rights you have over your information. If you have questions about our privacy practices, our support team can clarify during business hours.
Our service is available only where local law permits. Users are responsible for verifying that their account access complies with their jurisdiction's regulations.
Data We Collect on rajabandot l
We collect personal data when you create an account on rajabandot l. This includes your full name, date of birth, email address, mobile phone number, and national ID number or passport number. We ask for this information to verify your identity (KYC – Know Your Customer), comply with anti-money-laundering obligations, and enable account recovery if you forget your password or lose access to your phone.
We also collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we store a secure token representing your authorization, not your full payment credentials. When you deposit via bank transfer, we store your bank account number and name. We use this information to process withdrawals back to the same account and to track transaction history.
We collect gameplay data: the games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, live dealer, Liga 1 sportsbook, Mobile Legends esports), your bet amounts, game outcomes, and timestamps. We track your account balance changes and deposit/withdrawal activity. We also collect technical data: your device type, IP address, browser type, and pages you visit on rajabandot l. This helps us detect fraud, optimize performance, and investigate account disputes.
How We Use Your Data
We use your personal data to operate your account on rajabandot l. We verify your identity during account opening, process your deposits and withdrawals, display your account balance, store your transaction history, and send you account notifications (login alerts, deposit confirmations, withdrawal status updates) via email or SMS to your registered mobile number.
We use your data to detect and prevent fraud. We analyze payment patterns, betting behavior, and IP addresses to identify suspicious activity. If we detect unusual transactions during major events like Liga 1 or Piala AFF tournaments, or during public holidays like Idul Fitri or Idul Adha, we may request additional verification before processing withdrawals.
We use your data to comply with legal obligations. Anti-money-laundering law requires us to verify user identity and monitor for suspicious patterns. Law enforcement may request your account information with a warrant; we comply with legal orders. We also use anonymized gameplay data to improve our platform—analyzing which games are most popular, identifying technical issues, and optimizing performance.
Who We Share Your Data With
We share personal data with third parties only when necessary. Our payment processors (the companies managing e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking transactions, and our bank partners for local payment, online payment, e-wallet, mobile banking transfers) receive your payment information to process transactions. We do not control their privacy practices; we recommend reviewing their privacy policies.
We may share data with government agencies if legally required by warrant, court order, or anti-money-laundering investigation. We share data with our compliance and legal teams to ensure we meet regulatory obligations. We do not sell your data to marketing companies, advertisers, or data brokers. We do not rent your contact information or share your gaming history with third parties for commercial purposes.
How Long We Keep Your Data
We retain your personal information (name, ID number, phone, email) while your account is active. If you close your account, we retain verification documents and transaction history for a period required by anti-money-laundering law—typically three to seven years depending on jurisdiction. After this period, we securely delete or anonymize your data.
Your gameplay history (bet records, game results, account balance changes) is retained indefinitely in our systems to support account reconciliation, dispute resolution, and fraud investigation. Your payment information (e-wallet tokens, bank account details) is retained until you change your payment method or close your account, then securely deleted.
Your Rights Regarding Your Data
You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. We provide this information within a reasonable timeframe, typically five to ten business days.
You have the right to correct inaccurate data. If your name, phone number, or email address on rajabandot l is incorrect, you can update it in your account settings. If you cannot self-correct, our support team can assist during business hours.
You have the right to request deletion of your data, subject to legal limits. We can delete your account and associated personal information, but we must retain transaction records if required by law. When you request deletion, your account is closed and marked for removal; after the legal retention period expires, we securely purge your information.
You have the right to data portability. We can provide your account data in a machine-readable format (CSV or JSON) if you wish to transfer your information to another service.
Contact us to exercise your data rights
To request access, correction, deletion, or portability of your data on rajabandot l, email our support team or use the Data Rights form in your account settings. We respond to requests within standard processing windows.
Security of Your Data
We employ industry-standard security measures to protect your data on rajabandot l. All communication between your device and our servers is encrypted using HTTPS (Secure Socket Layer). We use encryption to store sensitive information like passwords and payment tokens. We restrict access to your data to authorized staff members only, and we audit access logs regularly to detect unauthorized attempts.
We monitor our servers for intrusions and maintain firewalls to block unauthorized traffic. However, no security system is perfect. We cannot guarantee absolute protection against all attacks. If we detect a data breach affecting your account on rajabandot l, we notify you via email or SMS as soon as possible and explain what information was compromised and what steps we are taking.
Data Storage and International Transfer
Our servers may be located outside your jurisdiction. When you use rajabandot l, your data may be stored on servers in other countries. By creating an account, you consent to this international transfer. We apply the same security and privacy standards to data regardless of server location. If you do not consent to international data transfer, do not create an account on rajabandot l.
Contact Us About Privacy
If you have questions or concerns about how we handle your data on rajabandot l, contact our support team during business hours. We provide multilingual assistance in English and Indonesian. You can also submit a formal data protection inquiry through your account dashboard or email us directly. We respond to privacy inquiries within standard processing windows, typically five to ten business days.